Baker Merz Lawyers

Privacy Policy

Baker Merz Lawyers Pty Ltd

Baker Merz Lawyers Pty Ltd (ABN 40 650 782 317) ("we", "us", "our") is committed to protecting the privacy of personal information we handle. This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

We may collect the following kinds of personal information:

  • contact details, such as your name, email address, telephone number and postal address;
  • information you provide when you make an enquiry, including through our website contact form;
  • information about your matter that you provide to us, or that is provided to us with your authority, in the course of providing legal or consultancy services;
  • information about your use of our website, including IP address, browser type and pages visited; and
  • marketing and analytics data, including parameters from online advertising campaigns.

2. How we collect personal information

We collect personal information directly from you when you contact us by phone, email or through our website, when you engage us to provide services, and when you otherwise communicate with us. We may also collect personal information from third parties where you have authorised that collection, or where it is necessary for us to provide our services (for example, from opposing parties, experts or public registers).

3. How we use personal information

We use personal information to:

  • respond to your enquiries and communicate with you;
  • provide legal and consultancy services, and administer our client relationships;
  • comply with our legal and professional obligations;
  • improve our website and services; and
  • send you information about our services where you have consented or where the law otherwise permits.

We will not use or disclose your personal information for any other purpose without your consent, unless required or authorised by law.

4. Disclosure of personal information

We may disclose personal information to:

  • other companies within the Baker Merz Group, including Baker Merz Construction Lawyers (construction.lawyer) and BuildConex, where relevant to your enquiry or matter;
  • barristers, experts and other advisers engaged in relation to your matter;
  • courts, tribunals, adjudicators and opposing parties, as required in the conduct of your matter;
  • our professional service providers, such as IT and email service providers, who are bound by confidentiality obligations; and
  • regulators and government bodies where required or authorised by law.

Some of our service providers may store or process data outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure it is handled in accordance with the APPs.

5. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include physical security, access controls, and secure electronic systems. No method of transmission or storage is completely secure; if you have reason to believe your interaction with us is no longer secure, please contact us immediately.

6. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to your request within a reasonable period. In some circumstances we may refuse access where the law permits (for example, where legal professional privilege applies); if we do, we will explain why.

7. Complaints

If you believe we have breached the APPs, you may make a complaint by contacting us using the details below. We will investigate your complaint and respond within a reasonable period. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Cookies and analytics

Our website may use cookies and similar technologies to analyse website traffic and improve our services, including in connection with online advertising. You can configure your browser to refuse cookies, although some parts of the website may not function as intended.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on this page.

10. Contact us about privacy

For privacy enquiries, access or correction requests, or complaints, please contact: